ERP is generally viewed as an internal tool to help streamline your processes and keep all information under one roof. In today’s markets, the margin between gaining and losing a customer can be minute. Contributing factors such as price, quality and lead time are often the criteria used by businesses that seek new suppliers. With competitively priced materials becoming more readily available, companies are having to find other ways of distinguishing themselves from competitors in the eyes of potential customers. This is where ERP can help.
As well as making life easier internally, an ERP system also provides an added incentive for potential customers to do business with you. It provides proof of an organised internal infrastructure and also suggests that you are a company that is forward thinking and continuously improving due to being at the forefront of modern technology. So what is it exactly that makes ERP so appealing? The best way to look at this is to see it from their point of view;